What Data We Collect and Why
When you open an account with fz55, we collect the registration details you provide — name, email address, phone number and any identity documents submitted during wallet verification. If you deposit or withdraw via bKash, Nagad or Rocket, we also log transaction references, timestamps and the
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wallet number used, so we can match payments to your account and investigate any discrepancies. We do not store your bKash PIN, Nagad PIN or Rocket PIN at any point — those credentials stay on your device and your payment provider's platform. Browsing data, including pages
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visited, session duration and device type, is captured through cookies and similar tools to keep the lobby functioning correctly on your mobile or desktop. We use this activity data to resolve account issues and to understand how the lobby is being navigated, not to sell your
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profile to third parties. Eligibility to use fz55 and the data rights that apply to you depend on local law in Bangladesh and the regions where our services are available. If you have questions about a specific transaction reference or want to know exactly which data
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fields we hold against your account, our support team is the right starting point.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.